Privacy Policy - Quality Solar Systems

Privacy Policy

Privacy Policy

At Quality Solar Systems, accessible from qualitysolarsystems.com.au, the privacy of our visitors is of utmost importance to us. This Privacy Policy document outlines the types of personal information collected by Quality Solar Systems and how it is used.

By using our website, you agree to the collection and use of your personal information as described in this Privacy Policy. We encourage you to review this Privacy Policy regularly for any updates or changes. If you do not agree with any part of this Privacy Policy, please refrain from using our website.

Information We Collect
1.1 Personal Information
We may collect certain personally identifiable information when you voluntarily provide it to us. This includes but is not limited to:

Full name
Email address
Phone number
Postal address
Billing information
1.2 Non-Personal Information
We also collect non-personal information about your interactions with our website. This information may include your IP address, browser type, operating system, referral source, pages visited, and other similar data.

Use of Collected Information
2.1 Personal Information
We use the personal information you provide to us for the following purposes:

To process and fulfill your orders for solar system products and services
To communicate with you regarding your orders, inquiries, or other requests
To provide customer support and assistance
To send you promotional offers, newsletters, and other relevant information (if you have opted-in to receive such communications)
To improve our products, services, and website based on your feedback and suggestions
To comply with legal obligations and protect our rights and interests
2.2 Non-Personal Information
Non-personal information collected is used to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. This information is used solely for internal purposes, such as improving the website’s functionality and enhancing user experience.

Information Sharing
We may share your personal information with third parties in the following circumstances:

With your consent or at your direction
With our trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
With government authorities or law enforcement agencies when required by applicable law or in response to a valid court order or subpoena
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity
To protect our rights, property, or safety, as well as the rights, property, or safety of our users or others
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the site, track users’ movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level.

Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Links to Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by Quality Solar Systems. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.